KNDY's
  1. KNDY's
  2. Beatman SD

Beatman SD

Welcome! You can raise a Beatman SD request from the options provided.

Report a bug

Tell us the problems you're experiencing.

Required fields are marked with an asterisk*

Summarize the bug briefly.

Please provide details of the problems you are having.

Drag and drop files, paste screenshots, or browse
Powered by Jira Service Management
{"xsrfToken":"2c5c859c92b72729fb23d17e348ae61069dcf201_lout","branding":{"id":"15","key":"beat","name":"Beatman SD","portalBaseUrl":"/servicedesk/customer/portal/15","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/15/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#404452","headerLinkHoverBGColor":"#404452","headerBadgeColor":"#404452"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a1bf45a9-ef3e-4018-8d1f-b293b70aab76/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMzAwNTliNy0yMDJjLTQyM2ItYTRkOC00NjBjN2I2ZWMxY2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmExYmY0NWE5LWVmM2UtNDAxOC04ZDFmLWIyOTNiNzBhYWI3NiI6WyJyZWFkIl19LCJleHAiOjE3NTIxMjgyODcsIm5iZiI6MTc1MjEyNzY4N30.AJJDykt1pecRJUzE70ygXBtXW0KMAUXjyDPW9yQb9Js&client=e30059b7-202c-423b-a4d8-460c7b6ec1ca&mode=fit","logoId":"a1bf45a9-ef3e-4018-8d1f-b293b70aab76","isLogoAvailable":true,"helpCenterTitle":"KNDY's Technologies","sharedPortalName":"KNDY's","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"KNDY's Technologies","sharedPortalName":"KNDY's","localeDisplayName":"English (United States)"},"ko-KR":{"helpCenterTitle":"도움말 센터에 오신 것을 환영합니다.","sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"pt-BR":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"helpCenterTitle":"ヘルプセンターへようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#fffefe","helpCenterTitleColor":"#201858","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"15","key":"beat","projectId":15335,"serviceDeskId":15,"name":"Beatman SD","description":"<p>Welcome! You can raise a Beatman SD request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/15","reqTypes":[{"id":"157","name":"beatman_contact","descriptionHtml":"","callToAction":"beatman_contact","introHtml":"<p>Contact expert</p>","icon":11728,"iconUrl":"https://beatman.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11728","groups":[24],"key":""},{"id":"156","name":"Contact Aws Service","descriptionHtml":"","callToAction":"Contact Aws Service","introHtml":"","icon":11607,"iconUrl":"https://beatman.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11607","groups":[24],"key":""},{"id":"89","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11626,"iconUrl":"https://beatman.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11626","groups":[24],"key":""},{"id":"86","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11617,"iconUrl":"https://beatman.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11617","groups":[24],"key":""},{"id":"88","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11600,"iconUrl":"https://beatman.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11600","groups":[24],"key":""},{"id":"87","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":11625,"iconUrl":"https://beatman.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11625","groups":[24],"key":""},{"id":"90","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11610,"iconUrl":"https://beatman.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11610","groups":[24],"key":""},{"id":"91","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11645,"iconUrl":"https://beatman.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11645","groups":[24],"key":""},{"id":"92","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11632,"iconUrl":"https://beatman.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11632","groups":[24],"key":""},{"id":"85","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11606,"iconUrl":"https://beatman.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11606","groups":[24],"key":""},{"id":"122","name":"opportunity","descriptionHtml":"","callToAction":"opportunity","introHtml":"","icon":11633,"iconUrl":"https://beatman.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11633","groups":[],"key":""}],"reqGroups":[{"id":24,"name":"General"}],"orderMapping":{"24":[85,86,87,88,90,91,92,89,156,157]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e79eac41-5a1b-3fdb-974d-4f33c0701586","appLinkName":"System Confluence","appLinkUrl":"https://beatman.atlassian.net/wiki","spaceKey":"BEAT1","spaceName":"Beatman SD","spaceUrl":"https://beatman.atlassian.net/wiki/spaces/BEAT1","isServer":false},"labels":[],"projectKey":"BEAT","serviceDeskId":15,"kbLinkDomainURLs":["https://beatman.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":15,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BEAT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMzAwNTliNy0yMDJjLTQyM2ItYTRkOC00NjBjN2I2ZWMxY2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xNTMzNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIxMjg4ODcsIm5iZiI6MTc1MjEyNzY4N30.ewFAAsU7MBz6xekH0Yj5TZffOhf8MJZs1rbDtY3XTmQ","targetCollection":"upload-project-15335","endpointUrl":"https://api.media.atlassian.com","clientId":"e30059b7-202c-423b-a4d8-460c7b6ec1ca","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":90,"projectId":15335,"issueType":{"id":"1","name":"Bug"},"form":{"name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","intro":"<p>Tell us the problems you're experiencing.</p>","instructions":"","icon":11610,"iconUrl":"https://beatman.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11610","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Summarize the bug briefly.","descriptionHtml":"<p>Summarize the bug briefly.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Symptom","description":"Please provide details of the problems you are having.","descriptionHtml":"<p>Please provide details of the problems you are having.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/15/create/90","requestValidateBaseUrl":"/servicedesk/customer/portal/15/validate/90","calendarParams":{"firstDay":0,"date":"2025-07-10T09:08:07+0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e79eac41-5a1b-3fdb-974d-4f33c0701586","appLinkName":"System Confluence","appLinkUrl":"https://beatman.atlassian.net/wiki","spaceKey":"BEAT1","spaceName":"Beatman SD","spaceUrl":"https://beatman.atlassian.net/wiki/spaces/BEAT1","isServer":false},"labels":[],"projectKey":"BEAT","serviceDeskId":15,"kbLinkDomainURLs":["https://beatman.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMzAwNTliNy0yMDJjLTQyM2ItYTRkOC00NjBjN2I2ZWMxY2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xNTMzNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIxMjg4ODcsIm5iZiI6MTc1MjEyNzY4N30.ewFAAsU7MBz6xekH0Yj5TZffOhf8MJZs1rbDtY3XTmQ","targetCollection":"upload-project-15335","endpointUrl":"https://api.media.atlassian.com","clientId":"e30059b7-202c-423b-a4d8-460c7b6ec1ca","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=beatman","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2c5c859c92b72729fb23d17e348ae61069dcf201_lout","baseUrl":"https://beatman.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://beatman.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e30059b7-202c-423b-a4d8-460c7b6ec1ca","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"bff86750ba3a4791987378138bcf9eb8","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}